1. Send your request
Email support@vyzenlabs.com with the subject “Dripvera account deletion”. Write from the email linked to your account where possible. If your account does not use an email address, include the account ID shown in the app or a recent support reference. Do not send passwords, analysis photos or full payment details.
2. What we delete
After reasonable verification, we delete the Dripvera account data controlled by VYZEN Labs, including account-linked profile information, analysis summaries, preferences and private history. Analysis photos are not stored in your Dripvera account or history, so there is no account photo archive to delete.
3. What may need to remain
Limited purchase-verification, security, fraud-prevention, backup or legal records may remain only for as long as necessary or required, after which they are deleted or anonymized where appropriate. Google controls your Google Play purchase history separately.
4. Timing and important notes
We normally complete a verified deletion request within 30 days. Deletion is irreversible after completion. Unused DripVera Gold has no cash value and may not be restored. Uninstalling the app does not by itself delete the account data stored online.